FAQ

1. I can't use my Shuttr after pairing it with another phone.

To connect it back, please unpair or forget “Shuttr” from the Bluetooth setting of your smartphone and pair it up again. 

 

2. My Shuttr doesn't trigger the camera shutter.

a) Make sure you have opened the camera app you plan on using the Shuttr with.

b) Make sure you switch your Shuttr to the right OS version, switch located on the Shuttr device.

c) For android users , please switch the OS switch to Android first. You might need to download "Muku Shuttr" from Google Play.  Please note that the app only appear Google Play for Android 4.0 or above.

d) If you try all above but still doesn't work, try testing Shuttr on another iPhone / Compatible Android phone.

e) Finally, you can try replacing the battery.

 

3. Does it work with video mode?

It works perfectly on IOS devices.  Flip your native camera app to video mode and you can start taking video.  Shuttr will sleep in 1-2 minutes if not pressed to save battery life, so you might need to press 2 times to stop the video (once to reconnect from sleep model and second to stop the video).

For Android, you would have to download "muku shuttr video camera" from Google Play.  But in some phone model, the video might stop in 40 seconds due to the limitation of the bluetooth setting in Android.

4. Do all packages come with a pouch and stand?

Yes, all packages, no matter whether you buy from Amazon or our web site, come with a pouch and an audio phone jack stand. 

 

5. Does it work with 3rd party camera app?

To test if Shuttr will work with your iOS camera app, you can try pressing "volume up" button of your Phone when you open your 3rd party camera app.  If the volume up button triggers the Shutter release action, Shuttr will work with your app.

 

The following apps are tested with iOS (In no particular order)

Camera

Yes

Camera+

Yes

Old Camera

No

Sepia Camera

No

Old Movie

No

Cameo

No

Cartoonmatic

No

Retro Camera

No

360

No

Hipstamatic

Yes

Fisheye Cam

Yes

Cam Studio+

No

Super Pop Cam

No

Pixlromatic

Yes

Popstamatic

Yes

iDarkroom

Yes

Camera360

Yes

Paper Camera/td>

No

Duomatic

Yes

More Lomo

No

SlowShutter

Yes

Leme Cam

No

TtV Camera

Yes

Top Camera Lite

No

CrossProcess

Yes

Otaku Camera

No

Big Lens

Yes

Diptic

Yes

Orange Cam

No

ShakeItPhoto

Yes

Momentage

No

Momentsia

No

Fixel

No

Vintagio

Yes

Rawporter

Yes

Ustream

No

 

If you have any other questions or comments, please contact us at info@mukulabs.com.